Privacy Policy

Effective Date: 07/06/25
Last Updated: 07/06/25
Company Name: White Elephant Transport Co., Ltd.
Website: www.LuxMoveThailand.com
Registered Address: Head Office: No. 104 Soi Sinthiphon, Samsaennok Subdistrict, Huai Khwang District, Bangkok.
Branch Office: No. 63/28, Village No. 10, Nongprue Subdistrict, Banglamung District, Chonburi Province.

1. Purpose and Scope

This Privacy Policy (“Policy”) governs how White Elephant Transport Co., Ltd. (“Company,” “we,” “our,” or “us”) collects, uses, discloses, stores, and protects personal data of users (“you”) in connection with our website, platform, and transportation services (“Services”).

By using our website or Services, you consent to this Policy. If you do not agree, please discontinue use immediately.

2. Legal Basis for Data Processing

• Contractual necessity (e.g., fulfilling a booking)
• Legal obligation (e.g., reporting to Thai authorities)
• Legitimate interests (e.g., fraud prevention, service improvement)
• Your explicit consent (e.g., marketing communications)

3. Categories of Data Collected

a. Directly Provided Information

• Full name, nationality
• Phone, email, LINE ID, WhatsApp
• Pickup and drop-off locations
• Passport or ID number (if required)
• Flight number, itinerary
• Concierge preferences
• Signature (if applicable)

b. Payment Data

• Billing name and contact
• Payment method (via secure third-party gateways)

c. Automatically Collected

• Device & browser info
• IP address
• Pages visited, session time
• Cookies and analytics

4. Purposes of Data Collection

• Manage and confirm bookings
• Coordinate staff and services
• Process payments
• Fulfill legal obligations
• Improve services and website
• For marketing (only with your consent)

5. Data Disclosure & Third Parties

• Internal staff and chauffeurs
• Payment processors
• Thai legal/regulatory authorities
• CRM/IT providers under strict agreements

We never sell or rent your personal data.

6. Data Transfers

Your data may be processed in Thailand. We use encryption and access controls to protect it.

7. Data Security Measures

• SSL encryption (HTTPS)
• Password-protected admin access
• Device encryption & session timeouts
• Routine security updates

No system is 100% secure. You acknowledge this risk.

8. Data Retention

• As long as needed to provide services
• As required by Thai tax, insurance laws (5–10 years)
• For legal or insurance disputes

9. Your Rights

• Access your data
• Correct your data
• Request deletion (unless legally restricted)
• Withdraw marketing consent
• File a complaint with PDPC

Contact: privacy@staging-luxmove.wizif.com

10. Cookies & Tracking

• Improve user experience
• Monitor traffic & conversions
• Personalize marketing

You can disable cookies, but some features may not work as intended.

11. Children’s Privacy

We do not knowingly collect data from anyone under 18. Contact us if you believe we have.

12. Indemnification & Limitation of Liability

You agree to indemnify White Elephant Transport Co., Ltd. from losses related to your misuse or breach of this Policy.

We are not liable for indirect damages unless required by law.

13. Policy Updates

We may revise this Policy. Updates will be posted with a new “Last Updated” date.

14. Contact

Data Protection Officer
White Elephant Transport Co., Ltd.
Email: info@staging-luxmove.wizif.com